Online purchasing may not be available in your area because The Shelf King™ has a local franchise serving your state. To protect each franchise’s service area, customers in those locations must work directly with their local Shelf King™ provider.

Your local team can help with product options, measurements, pricing, delivery, and professional installation. Please contact us with your ZIP code, and we’ll connect you with the appropriate location.

Each slide-out shelf kit will be packed individually, with one slide-out per package, 2 steel railings, 2 bumpers, and all screws needed for assembly and installation.

So depending on your order size, you may receive several packages!

No, these are bottom mounted pullout shelves please refer to our install video.

Make sure to watch our (link) Measuring Tutorial and Install Tutorial. Make
sure to following our Measurements Log Instructions and reduce your
width measurement by 1 1⁄4” to accommodate space for the railings, for
example if your cabinet width is 30” then you’d submit a width
measurements of 28 3⁄4”. We recommend measuring down to the nearest
1/8” for the best fit.

You will need a power drill and your measurements log sheet (which you placed the order with). If installing a slideout shelf in your middle/upper region of base cabinet with half shelf wood then you will also need a table saw or hand saw with a blade of ¾ or .75 to cut your half shelf wood to size on site in addition to a speed square ruler and a level.. We also generally recommend a kneeling pad!

Please inspect your shipment as soon as it arrives. If the box or product is damaged, contact The Shelf King™ and send clear photos of the packaging, shipping label, and damaged item within 24 hours of delivery.

Damage reported after the 24-hour window may not be eligible for review or replacement. Keep all packaging materials until your claim has been resolved.

Custom DIY Slideout Shelf kits are non-refundable unless the item purchased is defective/damaged during shipment. Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you.

No. DIY installation kits do not include a warranty. Because The Shelf King™ does not perform or supervise the installation, we cannot guarantee the measurements, workmanship, alignment, safety, or performance of a customer-installed or third-party-installed product.

The Shelf King™ is not responsible for damage, installation errors, improper use, overloading, cabinet modifications, or issues caused by failure to follow the provided instructions. Customers are responsible for confirming compatibility, taking accurate measurements, and installing all components securely.

We offer FREE shipping always!